Terms of service

By accessing this website and/or purchasing from us online or at any pop-up event, market, or in-person location, you agree to the following Terms of Service.

1. General

We reserve the right to refuse service to anyone at any time. Product availability, pricing, and descriptions may change without notice.

2. All Sales Final (No Refunds or Exchanges)

All sales are final. We do not offer refunds, returns, or exchanges for any purchases made online or in person at pop-up events or markets. Please review all product details, descriptions, and images carefully before completing your purchase.

3. Online Order Issues (Damaged or Incorrect Items Only)

If you receive a damaged or incorrect item from an online order, please contact us within 7 days of delivery at our support email. We will review the issue and, if applicable, provide a resolution at our discretion.

4. Pop-Up / Market Sales

All purchases made at pop-up events, markets, or in-person sales are final at the time of purchase and are not eligible for return, refund, or exchange. Customers are encouraged to review items carefully before completing purchase.

5. Shipping

We are not responsible for delays, loss, or damage caused by shipping carriers once an order has been shipped. Delivery times are estimates only.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or purchase of our products.

7. Contact Information

For questions regarding these Terms, please contact us at:
Email: hr37design@gmail.com
We respond within 24–48 business hours.

8. Food Products (Chamoy Candies)

Chamoy candies and any other food products sold through this website are final sale and non-refundable due to food safety regulations. We do not accept returns or exchanges on consumable items.

Customers are responsible for reviewing all ingredient information before purchase. We are not liable for allergic reactions or sensitivities to ingredients used in our products.